Contact Steroid Rx Hub support
Reach the support team for order questions, product concerns, or account help.
Use the form below or the direct contact details on the right side for faster reference.
Send a support message
Provide order number, email address, and clear details so support responds with focused help.
Helpful details to include
For order questions
- Full name used during checkout
- Order number from the confirmation email
- Payment method used
- Short summary of the issue
For shipping or tracking
- Country and city for shipping
- Tracking number from the carrier email
- Latest tracking scan or status line
- Photos if packaging arrived damaged
Clear subject lines and complete information support faster review by the team.
Order confirmation
Confirmation emails often arrive within a short time after successful payment. Check spam and promotion tabs if nothing appears.
Tracking updates
Tracking links start to update after the carrier scans the parcel into their network. Some carriers post the first scan later in the day.
Support response time
Replies aim to arrive within a short time frame on business days. Complex cases linked to carriers or banks need more review time.